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Senior Analyst, Change & Configuration – Vilnius, Lithuania
Do you like to develop training programs for change, communicate new policies and procedures, and motivate employees to embrace change? Do you want to unleash your potential in a global Fintech company? Join Western Union as a Senior Analyst, Change & Configuration.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.
Better requires process discipline and simplification
Co-ordinate initial identification of CIs with the business and IT, address process issues with other departments when needed, coach the process users in the correct use of process and tool, provided support to the team as needed, identify specific training needs within the department, helps define and maintain CI naming and numbering conventions, monitors compliance to the CHG/CFG process, perform audits, verification and maintenance activities against the CMDB, receives, filters, categorizes and allocates initial priority, in collaboration with the initiator, to all Request for Change (RFC) and returns incomplete or incorrect RFC to the initiator, coordinates with all necessary individuals on the implementation of changes as per the Forward Schedule of Changes (FSC), Monitors all changes, ensures an adequate review of changes takes place, closes change record.
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The monthly gross base salary is from 1784 - 2880 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.
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