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Human Resources Manager – Vilnius, Lithuania
Are you ready for a role that takes your human resources skills to a whole new level? If so, join Western Union as a Human Resources Manager and help drive successful HR strategies that will globally transform our customer and employee experience.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.
Better requires process discipline and simplification
Here are some responsibilities you will have:
Lead the Human Resources Knowledge Center (HRKC - HR Operations team) function through the introduction of SLA's and KPI's, continuous processes and policies improvement, in line with the HR organization;
Co-ordinate between the HRKC, centers of excellence and Regional HR Business Partners to integrate HR Administration processes where relevant across all regions and ensure long-term planning and operational excellence;
Develop and monitor data quality metrics, using ServiceNow as our main tool, sharing dashboards and reports that enable the identification of potential process improvements;
Grow and develop a high performing team (supporting 28 countries and 3600 employees);
Support global background check process, which includes vendor communication and negotiations and potentially managing 3 background check specialists.
Here are some skills, attributes and qualifications you will have:
Proven management experience and intermediate working knowledge of Workday or a related system;
Motivation by development opportunities, results and continuous improvement;
Strong communication and good people skills;
Orientation towards process, being a futuristic leader with global mindset;
Solid computer skills, being familiar with all key technologies, tools and software;
Strategic problem-solving skills, providing creative suggestions to ensure continuous improvement;
Fluency in written and spoken English is required.
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The monthly gross base salary range is 2810 – 4780 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that align with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few! The Recruiter will share other benefits specific to your location and role during the interview process.
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