Team Leader for Welcoming Services AF and District team (maternity cover)

Danske Bank Lithuania

Подробности
Основная информация
Компания

Area

You will supervise a team of approx. 14 professionals who perform various private and business customers onboarding processes for Nordics. You will ensure high job satisfaction and continuous development of your team as well as quality, delivery and other performance targets.

Besides, you will contribute to process optimization to ensure work efficiency. You will work within a KYC (Know Your customer) area that requires a good understanding of related processes and requirements. You will also collaborate and support a variety of stakeholders both within and outside the organization. What is more, you will be a part of a global management team, which will empower you to grow personally and professionally.

Depending on your experience and knowledge, we may offer you different seniority of the role.

*This is a fixed-term contract for 2 years (maternity cover).

You will:

Lead, motivate and ensure engagement, person growth, and development of the team
Create an inspiring High Performing Team environment with an open communication culture
Recruit and select suitable new members for your team
Lead with own example in mentoring and spreading core values of Danske Bank
Assure smooth, high quality and effective day-to-day operations by monitoring KPIs and SLAs
Aim to deliver automation, transparency, risk and control environment improvements
Work according to LEAN principles and deliver on continuous improvement initiatives
Coordinate regular reviews of risk areas and impacts, define and implement necessary control points
Communicate and collaborate regularly with stakeholders of all seniority levels within the bank
Collaborate with colleagues in Lithuania, Denmark, Norway, Sweden, and Finland

About you:

1+ years of proven experience in leadership and people management area
Experience/knowledge in operations and ability to delegate tasks
Great organizational skills and an ability to prioritize and coordinate multiple tasks with competing deadlines
Solid communication, collaboration, and stakeholder management skills
Proactiveness and the ability to take the initiative in supporting and coordinating improvements
Skilled sense of ownership and flexibility
Customer and quality orientation
Experience working in a Lean environment would be considered a bonus
Experience in building and leading High Performing Team would be considered a bonus
Experience/knowledge of AML/KYC area would be considered as a bonus
Advanced English language skills

We offer

Monthly salary range from 2240 EUR to 3360 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; health insurance from the first day of employment; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance from the first day of employment
Free parking & charging ports - cars, bicycles, e-scooters

Брутто-зарплата в месяцБрутто/мес. € 2240 - 3360

Место работы

Литва

Тип работы

Полный рабочий день

Языки

Английский
Литовский

Контактное лицо
Team Leader for Welcoming Services AF and District team (maternity cover)

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.

Вебсайт компании: https://job.danskebank.lt/