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Junior Specialist, Digital Customer Verification – Vilnius, Lithuania
Does playing a critical role in protecting consumers sound exciting to you? Would you like to work for a global company as a part of an advanced team that is passionate about preventing money laundering and other illegal financial transactions? Join Western Union as a Junior Specialist, Digital Customer Verification.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.
Better starts and ends with the customer
You'll become a part of our Digital Customer Verification Team, based in Vilnius, Lithuania. We'll look to you to respond to the need of Western Union to comply with regulations that require the identification of regular online service consumers. This role is a part of the Know Your Client (KYC) program, working with the process of identification of WU.com consumers. You'll be supporting WU.com consumers in the European region with their identity verification, conducting checks on Politically Exposed Persons, and providing support to consumers that are struggling with the identity verification process.
Here are some skills, attributes, and qualifications you will have:
- Customer-centric approach
- Analytical and problem-solving skills, with the ability to make your own decision
- Excellent written and verbal communication skills
- Team player with high attention to detail
- Ability to multitask and navigate through multiple systems
- Comfortable working in a fast-paced, highly structured, deadline-driven environment
- Fluent English language
- Bachelor's degree (desirable)
- Knowledge of MS Office
Join us, and let's connect the world
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It is an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you are ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We are a company on the move, and we want our people to grow and develop. You will have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
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