They are expanding and looking for an experienced sales specialist with native or fluent German who would join their sales team and help manage phone/online enquiries (leads) and turn them into happy customers. Sounds interesting? Here are some specifics:

Responsibilities:

• turn as many phone/online enquiries (leads) into happy customers as you can (NO COLD CALLING!).
• identify potential customer needs, provide expert advice, guide them in choosing the best product solution and help make buying decision.
• manage post-order communication until successful delivery.
• cooperate with architects and factories to ensure a smooth process of creating and delivering bespoke products.
• cooperate with other team members to learn and share useful sales practices.
• help us to raise the bar of customer support to the next level.

• Fluent German (at least B2).
• Very good spoken and written English (at least B level).
• At least 2 years’ experience of working in sales or customer support/service.
• Empathy, teamwork and great communication skills.
• Always Be Closing as your personal motto.

Nice to have:

• Experience in using a CRM (customer relation management) system.
• Experience in selling high priced, customizable products.
• Excellent working skills with Microsoft Office programs.