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Junior Customer Welcoming Officer  in Welcoming and Orchestration Lithuania
Danske Bank Lithuania
Junior Customer Welcoming Officer in Welcoming and Orchestration Lithuania
Danske Bank Lithuania
Junior Customer Welcoming Officer  in Welcoming and Orchestration Lithuania
Danske Bank Lithuania

Junior Customer Welcoming Officer in Welcoming and Orchestration Lithuania

Danske Bank Lithuania

Area

Would you like to start your career with a motivated and enthusiastic team? If the answer is YES, then read more about our department and the team!

Welcoming & Orchestration Services (W&O) handles the onboarding of both private ad business customers, making sure every customer has a smooth transition into Danske Bank. W&O teams of 190 dedicated professionals works to make the onboarding smooth, ensuring it is efficient and easy for all customers.

Our team thrives on creativity, consistently proposing innovative ideas to enhance our workflows. We focus on delivering smooth, efficient onboarding journey for personal clients, ensuring compliance with AML regulations while maintaining a personalized touch every step of the way.

For those curious about the driving forces behind KYC Lithuania (Know Your Customer Lithuania) – and us KYC Services – here is a brief overview:

  • We are united for shared success
  • We appreciate the value we create
  • We encourage curiosity and growth
  • We practice consideration towards each other
  • And we always remember to add fun to the mix

We currently use a hybrid work model, where we work at least 3 days in a primary work location in Vilnius, Lithuania.

This position doesnt offer the relocation allowance.

You will:

  • Investigate customer profiles, searching for unusual activity or indications of money laundering
  • Perform peer-review, focusing on case quality and details
  • Follow standard rules and procedures
  • Ensure timely, efficient, quality, and up-to-standard delivery, complying with AML requirements
  • Identify opportunities for process optimization and improvements
  • Perform variety of tasks as per agreed daily, weekly, or quarterly plan and maintain efficiency
  • Take responsibility for good teamwork and team spirit

About you:

  • High level of accuracy, focus on quality, and attention to details
  • Drive with willingness to acquire new skills and a high tolerance for an always changing environment
  • A team player with an open mind and a collaborative approach
  • Upper-Intermediate English skills (written and verbal)
  • Ability to work full-time, at least three days a week from the office

We offer

Monthly salary range from 1200 EUR to 1800 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

  • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
  • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
  • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
  • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
  • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
  • Canteen services and free fruits
  • 24/7 gym services and group trainings
  • Health insurance
  • Free parking & charging ports - cars, bicycles, e-scooters
Mėnesinis bruto atlyginimasBruto/mėn.  € 1200 - 1800

Vietovė

    Vilnius, Vilniaus apskritis, Lietuva

Laikas

  • Visa darbo diena

Kalbos

  •  Anglų
  •  Lietuvių
Kontaktinis asmuo
Junior Customer Welcoming Officer in Welcoming and Orchestration Lithuania
In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.



Įmonės tinklalapishttps://job.danskebank.lt/

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