Leader of team in Estate Services Nordics

Danske Bank Lithuania

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Atlygis/Miestas
Apie įmonę

Area

If you are an experienced and self-driven team leader, who thrives in creating great team atmosphere and enjoys collaborating with multiple stakeholders, then you might be the one we are looking for!

As a team, we take care of the estate of deceased Danske Bank customers: accounts, funds, housing loan, etc. The team consists of 13 unique employees and personalities.

Our team works with the Swedish and Finnish markets, and we use Scandinavian languages daily. We have three Swedish-speaking employees who cover the Swedish market, four employees who speak Finnish, and six employees who speak both Finnish and Swedish and cover the Finnish market.

On a daily basis, we collaborate a lot with the legal department and customer service, and we have direct contact with the heirs of the deceased clients estate.

Depending on your experience and knowledge, we may offer you different seniority of the role.

You will:

Collaborate closely with the Estate Nordics team and the team in Finland to ensure smooth cross-border operations and alignment on shared objectives
Act as a key point of contact for business-side stakeholders, ensuring their requirements are understood and addressed efficiently
Contribute to the development and execution of strategies to optimise estate-related processes and services
Facilitate knowledge sharing and best practices between the Estate Nordics team and the team in Finland
Prepare and present updates or reports to stakeholders on project progress, performance metrics and key deliverables
Effectively participate in the larger management team, providing input on initiatives that affect the 12 teams across the organisation
Drive collaboration and communication between estate-related teams and other functions within the Group
Support the implementation of innovative solutions to improve service delivery and stakeholder satisfaction

About you:

At least 1 year of experience in team leadership, ideally within financial services or a related field
Strong collaboration and stakeholder management skills, with the ability to engage effectively across teams and borders
Effective communication skills, both written and verbal, with the ability to present complex information clearly
Strategic mindset with the ability to identify opportunities for process optimisation and innovation
Solid understanding of estate-related processes or a willingness to quickly learn and adapt to this area
Strong problem-solving skills, combined with a proactive and results-oriented approach
Advanced skills in English

We offer

Monthly salary range from 2560 EUR to 3840 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

Additional days of vacation
Canteen services and free fruits
Health insurance
Third pillar pension fund

Mėnesinis bruto atlyginimasBruto/mėn. € 2560 - 3840

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Lietuva

Laikas

Visa darbo diena

Kalbos

Anglų
Lietuvių

Kontaktinis asmuo
Leader of team in Estate Services Nordics

In Danske Bank Lithuania we gathered smart, innovative and open colleagues with can-do mindset, who are reimagining banking services and creating an ingenious product portfolio, and at the same time – ensure smooth daily operations of the entire Danske Bank Group.

Consider us as “the engine of the bank” – while we do not provide banking services to customers in Lithuania, we are the brain and muscle behind many of Danske Bank’s services to our global customers. Our high-quality delivery and can-do approach led us to becoming a strategic site for Danske Bank, an international community of 22,000+ colleagues worldwide.

Danske Bank Lithuania is Danske Bank’s strategic unit, providing finance, IT and global business services to serve our customers worldwide. We are on a journey to push the banking boundaries and make constant improvements in how we operate. We aim to do this by combining the best of two worlds: the strengths of what Danske Bank has built over 150 years and the approach of start-ups to what we are going to create in the future.

We see diversity as our potential, and the cornerstone of our company’s success, that will ensure our continued competitiveness and innovative strength.

We try to create an inclusive workplace where differences are our strengths and where people feel valued and can realise their full capabilities.

Because of that, the critical focus point for us is to be able to recruit, develop and retain employees without attaching any specific labels to them.