Head of Account Management

Coface Baltics

Skelbimas
Atlygis/Miestas
Apie įmonę

Job Description

Lead. Influence. Grow. Shape client success across the Baltics.

Are you a strategic leader with a passion for building strong client relationships and driving business growth?

Join Coface — a global leader in trade credit insurance and business information and take ownership of a high-impact role where your leadership will directly shape client success and commercial performance across Lithuania, Latvia and Estonia.

As Head of Account Management, you will lead and elevate a team responsible for maximizing the value of our existing trade credit insurance client portfolio while ensuring exceptional customer experience and business growth.

What you’ll do:

Lead & inspire a high-performing team.

Coach, develop and motivate Account Managers to drive excellence and continuous growth.

Own client portfolio performance.

Ensure top-level client satisfaction, retention and revenue expansion.

Drive commercial opportunities.

Identify upselling, cross-selling and new product development opportunities based on data and market insights.

Deliver actionable insights.

Monitor KPIs across the Baltics, identify gaps and implement improvement plans.

Collaborate across functions.

Work closely with internal stakeholders to ensure alignment and operational excellence.

Strengthen Coface’s market presence.

Represent the company in the local business community and build strategic relationships.

Manage key partnerships.

Develop and maintain relationships with intermediaries and partners.

Report & influence.

Prepare key reports and insights for regional and group-level leadership.

Qualifications

3+ years of experience in a similar leadership role;
Strong people management and leadership skills;
Proven ability to develop teams and drive performance;
Experience in international or matrix organizations (preferred);
Knowledge of trade credit insurance (highly valued);
Fluent in Lithuanian and English (spoken and written).

Why join us?

Be part of a globally recognized, stable organization;
Work in a strategic, high-impact leadership role;
Collaborative, supportive and international environment;
Real opportunities for growth and development;
Modern office in the center of Vilnius + hybrid work model;
Health insurance and attractive benefits package;
Monthly salary 4400 - 5000 euros before taxes plus yearly bonuses.

Apply now

Send us your CV in English (with job reference) and take the next step in your leadership journey.

We are waiting for your CV until 30.06.2026.

Mėnesinis bruto atlyginimasBruto/mėn. € 4400 - 5000

Papildoma informacija: + yearly bonus + Health and Accident insurance

Vietovė

Vilnius, Vilniaus apskritis, Lietuva
Antano Tumėno g. 4, LT-01110 Vilnius
Hibridinis

Laikas

Visa darbo diena
Lankstus grafikas

Kalbos

Anglų
Lietuvių
Rusų

Kontaktinis asmuo
Sabrina Cloarec

Coface is one of the leaders in trade credit insurance and business information products, helping more than 50,000 customers build successful, growing and dynamic businesses all around the world.

We offer our clients tailor-made risk management solutions based on our global data coverage and our in-depth risk assessment expertise.