- Skelbimas
- Atlygis/Miestas
- Apie įmonę
Job description
As a Transaction Review Analyst, you will join our growing team in Lithuania and work alongside colleagues across an international organisation. You will review live transactions flagged by internal compliance filters, carry out initial checks, and contact customers or customer service representatives when additional information is needed.
This role combines analytical tasks with customer communication. Previous AML or compliance experience is not required, and a background in customer care would be particularly relevant.
Your responsibilities-
Review transactions flagged by internal filters and alerts in real time.
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Check transaction details, customer information, identification documents, and supporting documentation.
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Carry out initial checks to identify discrepancies or potentially suspicious activity.
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Make timely first-level decisions within established procedures and escalate complex cases to compliance specialists.
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Make outbound calls to customers or customer service representatives to verify information and clarify transaction details.
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Request additional information or documents when needed to complete a review.
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Review relevant reports and record case information accurately.
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Collaborate with local and international colleagues to support efficient transaction reviews and clear customer communication.
Requirements
- Swedish language skills at a strong B2 level or above, allowing you to review documents and communicate confidently with customers.
- Proficiency in English for day-to-day communication in an international environment.
- Confidence and willingness to make outbound calls as part of your work.
- Strong attention to detail and the ability to make sound, timely decisions.
- The ability to manage priorities and stay focused in a fast-paced environment.
- An independent, responsible, and proactive approach to work.
- Availability to work a fixed schedule that may include evenings and weekend days.
- Experience in customer care is particularly welcome. A background in technical support or another role involving systems, applications, or data would also be useful. Additional language skills are an advantage; Lithuanian is not required.
Company offers
- Based in Vilnius, with office-based work during training and probation.
- Hybrid working after probation, in line with the company’s hybrid policy.
- A fixed schedule supporting the EMEA region. Exact working days and hours will be confirmed during the recruitment process; the latest shift will end at 21:00 Lithuanian time.
- Collaboration with a local team in Lithuania and management based in Madrid.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Laikas
- Visa darbo diena
Kalbos
- Anglų
- Lietuvių
Elze Lauzikaite
+37066031612