Key Account Manager

Locatory.com

Skelbimas
Atlygis/Miestas
Apie įmonę

Locatory.com is one of the top three global online marketplaces in the aviation industry, helping airlines, maintenance organizations, and aviation suppliers buy and sell aircraft parts, equipment, and maintenance services through one centralized platform. We connect thousands of aviation companies worldwide and operate as part of Avia Solutions Group, a globally recognized aviation services group.

As a prominent employer, we invite you to join us as a Key Account Manager. In this role, you will support clients in aviation industry from their initial engagement on our platform through subscription renewal, ensuring they derive maximum value from our tools.

What You Will Do

Manage and develop relationships with key clients, acting as their primary point of contact and trusted business partner.
Understand clients' business needs, challenges, and objectives to provide tailored guidance and maximize the value they receive from the Locatory.com marketplace.
Lead client onboarding, product presentations, and comprehensive training sessions to ensure successful platform adoption.
Proactively engage with clients through regular calls, meetings, and business visits to strengthen relationships and drive platform utilization.
Develop and execute account management strategies to improve client engagement, satisfaction, and long-term retention.
Drive subscription renewals and identify upselling and cross-selling opportunities to grow existing accounts.
Identify new business opportunities within the existing client portfolio and contribute to revenue growth.
Monitor client activity, identify potential risks, and take proactive steps to prevent customer churn.
Collaborate with internal teams to resolve client challenges, coordinate technical support, and ensure smooth customer experience.
Participate in live chat and support client inquiries when needed.

We Are Looking For

Proven experience in Key Account Management, Account Management, Customer Success, or Sales.
Excellent communication, negotiation, and relationship-building skills.
Strong business acumen and the ability to understand clients' business models and needs.
Proactive approach to client engagement, relationship development, and business growth.
Ability to identify commercial opportunities and drive revenue through existing accounts.
Strong organizational and problem-solving skills, with the ability to manage multiple client relationships simultaneously.
Results-oriented mindset with a focus on customer satisfaction, retention, and revenue growth.
Willingness to travel for client meetings, business visits, and industry events when required.

What We Offer

Uncapped commission bonuses from day one.
Health insurance in line with company policy.
Free access to an on-site gym.
A children’s room with supervised play.
A brand-new, pet-friendly office.
Exclusive discounts and special offers from our partners.
The flexibility to work remotely once a week.
A day off on your birthday to celebrate your special day.
An additional day of paid leave after your first year with the company.
Regular team events and team-building activities to connect, celebrate, and have fun together.

Compensation:

The salary for this position starts from € 2400 gross (base salary + commission bonuses), and the opportunity to earn even more through our uncapped commission system from day one. Your actual earnings depend on your individual results and performance.

Mėnesinis bruto atlyginimasBruto/mėn. € 2400

Vietovė

Vilnius, Vilniaus apskritis, Lietuva
Dariaus ir Gireno 34F

Laikas

Visa darbo diena

Kalbos

Anglų

Kontaktinis asmuo
Kristina Valiaugaitė

One of the leaders and game changers in the aviation aftermarket business , with 12.1 billion aircraft parts in its marketplaces database for commercial and military aviation. Locatory.com is a family member of Avia Solutions Group, leaders in end-to-end capacity solutions for passenger and cargo airlines worldwide. The Group manages over 100 offices and production facilities globally and is significantly backed by the assets of over 10,000 highly skilled aviation professionals, serving more than 2,000 clients throughout Europe, Asia, North America, Australia, and worldwide.