- Skelbimas
- Atlygis/Miestas
- Apie įmonę
LOCATION: Vilnius, Lithuania
ANNUAL SALARY: starting from 23,000 EUR
HYBRID MODEL: 3 days in the office
As a Client Order and Billing Specialist (official title Associate Lead to Cash Representative), you will be working in finance operations servicing both internal and external customers across the world, assisting Sales/Account Management Team with pre-contract tasks, such as creating accounts & entering opportunity and quote info into relevant systems. Additionally, you will be responsible for delivering excellent customer service while resolving client billing inquiries by phone and e-mail in an accurate and timely manner.
The training is provided on all products and software, so you become a Subject Matter Expert and act as a cross-departmental liaison for the Sales, Commercial, Legal, Finance, Account Management and Service team.
Task will include (but not limited to):
- Owning the creation and approval of accounts, opportunities and contracts with speed and accuracy
- Processing clients cancel requests and credits
- Researching and obtaining information required to process orders and resolve billing issues
- Field client billing queries, coordinate resolution with stakeholders, provide clients with regular updates until resolution is met
- Partner with Account Management Team on specific client cases to understand client asset portfolio and billing
- Work within agreed processes to ensure issues are resolved promptly in order to enhance the customer experience
What youll bring:
- Experience working an order-to-bill workflow or comparable experience in a Finance/Purchasing/Sales role
- Strong Excel skills, familiarity with MS Office (Word, Outlook) and ability to learn new systems quickly
- Excellent communication skills both written and oral with great telephone manner
- Excellent Customer Service skills
- Demonstrable experience in a B2B customer focused role
- Familiarity with Salesforce is beneficial
- Ability to work on own initiative and as part of a team
- Flexible approach to working, able to work under pressure
- Attentive to details, capable of prioritizing, able to work to agreed deadlines
What youll receive:
- 24 days holiday
- Personal Accident and Critical Illness Insurance Plan
- Medical and Health Insurance
- Ability to work from home
- Fitness Activity Sponsorship
- Employee Assistance program
- Full access to our in-house virtual university
Notified is a business segment within West, and is the worlds only communications cloud for events, public relations, and investor relations to drive meaningful insights and outcomes. Our Events Cloud enables event planners, marketers, and communications professionals to create unforgettable experiences which build brand and community engagement through hybrid events, conferences, trade shows, town halls, and product launches. Notifieds PR Cloud enables public relations professionals to reach global audiences, monitor brand sentiment, send press releases via GlobeNewswire, measure success, and drive earned media. Navigate the media landscape and tap into real-time analytics from an integrated, intelligent, and easy-to-use platform. The Investor Relations Cloud enables investor relations professionals to manage communications earnings calls, regulatory filings, press releases, investor days, and IR Websites to maximize shareholder value. Activate your market strategy and manage dynamic communications and regulatory requirements from one platform.
We place a lot of value in giving our clients the solutions and support they need to operate efficiently and successfully. This same desire we use to set our customers up for success applies to our employees as well. Notified is committed to helping our employees and their families maintain a healthy work/life balance, to build a financially secure future. Self-development and learning are key with all our global employees having access to our internal learning and development university DevelopU for career and skills enhancement.
Whats next
Qualified candidates will be contacted by a member of our in-house recruitment team to kick-start the recruitment process (preliminary assessments and/or telephone interview).
Apply now to join our successful team!
Please note:
Subject to local legislation, and as applicable to the position to which you have applied, Notified may require your consent at the point of offer to complete certain background screening checks including (but not limited to) Legal right to work in the relevant country, reference checks, Credit checks and Criminal checks. Failure to complete these checks / meet the required criteria may result in offer withdrawal.
Notified has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer Veterans/Disabled and Other Protected Categories.
At Notified we don't just accept difference - we celebrate it, support it, and build success upon it. We are proud to be an equal opportunities employer and no part of this advertisement is intended to discriminate on any grounds.
Vietovė
- Vilnius, Vilniaus apskritis, Lietuva
Rinktinės g. 5, Vilnius
Laikas
- Visa darbo diena
Įgūdžiai
Kalbos
- Anglų
Lina Mačionytė
+37061383455
Notified is a business segment within West, and is the worlds only communications cloud for events, public relations, and investor relations to drive meaningful insights and outcomes. Our Events Cloud enables event planners, marketers, and communications professionals to create unforgettable experiences which build brand and community engagement through hybrid events, conferences, trade shows, town halls, and product launches. Notifieds PR Cloud enables public relations professionals to reach global audiences, monitor brand sentiment, send press releases via GlobeNewswire, measure success, and drive earned media. Navigate the media landscape and tap into real-time analytics from an integrated, intelligent, and easy-to-use platform. The Investor Relations Cloud enables investor relations professionals to manage communications earnings calls, regulatory filings, press releases, investor days, and IR Websites to maximize shareholder value. Activate your market strategy and manage dynamic communications and regulatory requirements from one platform.